Legal
Terms of Service
Last updated: [DATE]
1. Agreement.
These Terms of Service govern use of the GreenOS application and website, operated by Green Operating Solutions ("GreenOS," "we," "us"). By creating an agency, accepting an invitation, or otherwise using GreenOS, you agree to these Terms. The GreenOS service is offered for use only within the United States.
2. Accounts and roles.
GreenOS is used by sales agencies. An "agency owner" creates and administers an agency account. "Producers" and "managers" are members invited by the agency owner. Agency owners are responsible for their agency's account, for the members they invite, and for ensuring members' use of GreenOS complies with these Terms. All users must be at least 18 years old and authorized to use GreenOS on behalf of their agency.
3. Acceptable use.
You agree not to misuse GreenOS, including by attempting to access data belonging to other agencies, interfering with the service's operation, attempting to copy, modify, decompile, or reverse-engineer the software, or using GreenOS to violate any law.
4. No customer personal or health information.
GreenOS is a tool for tracking your team's sales activity counts. You agree NOT to enter into GreenOS any personal information, health information, or other sensitive information about insurance customers, prospects, or any other individuals who are not GreenOS users. This includes names, contact details, medical or health information, and policy or financial details of customers. GreenOS is not designed to store such information and is not represented as compliant with health-information regulations such as HIPAA. We reserve the right to remove content that violates this section and to suspend or terminate accounts responsible for it.
5. Customer data and ownership.
As between you and GreenOS, your agency owns the data your agency enters into GreenOS ("Agency Data"). You grant us the rights needed to host, process, and display Agency Data in order to provide the service. We own GreenOS itself — the software, design, features, and the GreenOS brand. These Terms do not transfer any ownership of GreenOS to you.
6. Data processing.
When we handle Agency Data on your agency's behalf, we act as your processor: we process Agency Data to provide the service, in accordance with our Privacy Policy, and we use the subprocessors listed on our Subprocessors page. We maintain reasonable security safeguards. We will assist you, as reasonably required, with requests from individuals exercising their data rights.
7. Fees.
[PLACEHOLDER — pricing, billing cycle, payment terms, refunds, and cancellation terms to be added once pricing is finalized. Until fees are introduced, use of GreenOS is provided without charge under any pilot or trial arrangement agreed in writing.]
8. Suspension and termination.
You may stop using GreenOS at any time. We may suspend or terminate access if an account violates these Terms, fails to pay applicable fees, or is used in a way that risks harm to GreenOS, its users, or others. On termination, data is handled as described in our Privacy Policy: we retain agency data until the agency requests deletion or exports it.
9. Service provided "as is."
GreenOS is provided "as is" and "as available." We do not guarantee that the service will be uninterrupted, error-free, or available at any particular time. We disclaim all warranties to the fullest extent permitted by law.
10. Limitation of liability.
To the fullest extent permitted by law, GreenOS's total liability for any claim relating to the service will not exceed the amount you paid us for the service in the twelve months before the claim. GreenOS will not be liable for indirect, incidental, or consequential damages, or for lost profits or lost data.
11. Changes to these Terms.
We may update these Terms from time to time. Material changes will be reflected in the "Last updated" date and communicated where appropriate. Continued use of GreenOS after changes take effect constitutes acceptance.
12. Governing law.
These Terms are governed by the laws of the State of South Dakota, without regard to its conflict-of-laws rules.
13. Severability.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
14. Entire agreement.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and GreenOS regarding the service and supersede any prior agreements or understandings.
15. Marketing communications.
If you opt in to marketing communications during signup or through your account settings, GreenOS may send you product updates, announcements, marketing newsletters, and promotional content by email. Promotional content may include recommendations for third-party products or services through affiliate partnerships, in which GreenOS may earn a commission; we will disclose affiliate relationships in individual promotional emails. You may opt out of marketing and promotional communications at any time using the unsubscribe link in any such email or by contacting us below.
16. Contact.
Questions: privacy@greenoperatingsolutions.com.